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Assistant Manager Job Description Sample

Assistant Manager Job Description Sample

This Assistant Manager sample job description can be used to help you create a job advert that will attract candidates who are qualified for the job. Feel free to revise this job description to meet your specific job duties and job requirements.

Job Title: Assistant Manager

Assistant Manager Job Purpose:

Assisting the general manager with day-to-day responsibilities, overseeing staff, and providing stable leadership to the company.

Assistant Manager Job Duties:

  • Handling customer complaints and resolving issues that employees are not authorised to handle on their own
  • Dealing with schedule changes, employee call-ins, and other staffing issues
  • Filling in for absent employees as needed to ensure smooth operation of the business
  • Acting as a role model for all employees by continuously exhibiting a high level of service and attention to detail in all tasks
  • Delegating tasks to employees
  • Keeping day-to-day activities organised
  • Recruiting and interviewing new hires
  • Leading training classes or providing one-on-one training to employees
  • Supervising employees and providing additional training and coaching as needed to ensure everyone is performing their job properly
  • Resolving disputes between employees
  • Addressing employee problems on the job to ensure everyone is thriving in the workplace and satisfied with their job and work environment
  • Motivating employees to perform well
  • Maintaining a safe and clean work environment
  • Training employees in proper safety procedures and providing training updates as needed
  • Organising promotions and spearheading marketing efforts by setting up displays and educating customers and employees on promotions or specials
  • Managing projects as assigned and organising teams to assist in these efforts

Assistant Manager Skills and Qualifications:

Management Skills; Leadership; Motivational Skills; Strong Communication Skills; Multitasking; Customer Service; Problem Solving Skills; Creativity; Ability to Work Well Under Pressure; Performance Management; Ability to Foster Teamwork; Organisation; Ability to Educate Others; Basic Computer Skills; Attention to Detail


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